QA Analyst

Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. 

Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. 

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.  

1. We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy 
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
5. We Live by Our Values - we role model our values 100% of the time
6. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role 

Our product team is seeking a highly analytical and methodical QA Analyst who is passionate about building high-quality software. This is the perfect role for a skilled QA Analyst who loves automation and is driven to ensure our products, including our emerging AI-driven features, are robust, effective, and meet the highest quality standards.

You will be a key player in our software development lifecycle, taking pride in safeguarding our user experience. You'll have the opportunity to work on diverse projects every day, so an ability to adapt and manage shifting priorities will be key to your success. This role will allow you to get hands-on with new and exciting projects, working both independently and within a collaborative team environment to help us achieve our mission.

Your key focus areas will be

• Review and analyze product specifications and user stories to develop comprehensive test plans and test cases.
• Collaborate with Product Managers, Designers, and Developers to understand requirements and ensure full test coverage.
• Perform thorough manual testing, including system, integration, regression, and user acceptance testing for new and existing features.
• Test and validate new AI-powered features, assessing their functionality, accuracy, and performance.
• Design, develop, execute, and maintain automated test scripts to improve the efficiency and coverage of our regression testing suites.
• Identify, document, and track defects in a clear, concise, and detailed manner using bug-tracking software like Jira.
• Work closely with the development team to troubleshoot, replicate, and resolve issues identified during testing.
• Verify bug fixes and conduct regression tests to ensure solutions are effective and have not introduced new issues.
• Consistently refer to style and design guides when undertaking UI testing, documenting any inconsistencies as part of your feedback.
• Proactively collaborate with support teams to communicate details of new features prior to release.

Who you are 

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• Proven experience in a software quality assurance role.
• Strong hands-on experience with both manual and automated testing methodologies.
• Experience with test automation frameworks and tools (e.g.Cypress, Playwright, Detox, Maestro).
• Proficiency in at least one scripting or programming language (e.g., JavaScript, Python, Java).
• Solid experience with API testing tools (e.g., Postman).
• Meticulous attention to detail and a strong focus on quality.
• Excellent critical thinking and problem-solving skills.
• Strong time management skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Be self-directed on both learning and task management, with the ability to work effectively unsupervised.
• Inherently demonstrate a high level of integrity and be trustworthy.
• Excellent verbal and written communication skills.
• Experience working in an Agile/Scrum development environment is highly desirable.

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs 
• You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies 
• You’ll also have access to a wide range of benefits that includes - a very generous parental leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities 

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.