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QA Engineer III






At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.

The Role

Bitly is looking for a Quality Assurance Engineer who will play a pivotal role in upholding the excellence of our customer experiences by ensuring the quality of the features and services that power them.

This position will primarily involve designing and conducting Manual test scenarios across a diverse range of products and technologies. You'll closely collaborate with both the Engineering and Quality Assurance teams to ensure our quality assurance strategy contributes to the overall success of our company.

As a vital member of the quality team, you will work in close coordination with the engineering and product departments, shaping the future of Bitly's products. You will be closely aligned with specific areas of ownership within the engineering and product teams.

What You'll Do

  • Software Understanding: Develop a deep understanding of Bitly’s software platform and its underlying architecture.
  • Quality Delivery: Contribute significantly to delivering high-quality products to our valued customers.
  • Regression Testing: Contribute to and maintain a suite of manual regression tests to safeguard the stability and functionality of our products.
  • Test Suite Ownership: Take ownership of specific segments of the regression test suite and maintain its relevance by aligning it with the latest product features.
  • Exploratory Testing: Execute exploratory tests across diverse operating systems and browsers, diligently documenting any new use cases in our comprehensive test bed.
  • Problem Resolution: Investigate and identify the root causes of issues found during development or reported by users, facilitating their timely resolution.
  • Quality Reporting: Regularly report to stakeholders on the current production quality and provide transparency regarding what has and hasn't been tested prior to each feature release.
  • Manual Testing: Define and execute manual test cases around code changes introduced by delivery teams as part of the Sprint process.

Who You Are

  • Quality Focus: A strong commitment to maintaining the highest standards of product quality.
  • Testing Expertise: Demonstrated proficiency in various testing approaches and methodologies, ensuring thorough test coverage.
  • Test Case Management: Experience with a test case management system (e.g., Qase or similar) to effectively organize, track, and manage test cases, ensuring comprehensive test coverage.
  • Time Management: Excellent time management and organizational skills to efficiently prioritize and execute testing tasks.
  • Communication Skills: Strong communication and collaboration skills, enabling effective interaction with cross-functional teams.
  • Self-Motivated: A self-motivated problem solver capable of independently executing complex tasks with limited instruction.
  • Agile Experience: Experience working in an Agile environment, adapting to changing requirements and contributing to iterative development.
  • Quality Advocate: A staunch advocate for quality and user experience, striving to deliver products that meet and exceed user expectations.
  • Curiosity and Problem-Solving: An inquisitive mind and continuous curiosity that drives you toward creative and effective problem-solving.
  • SQL Proficiency: Comfort and proficiency in writing SQL queries for database testing and validation.
  • Technical Skills: Experience working in a virtual machine (VM) environment and with command-line interfaces.

US Employee Benefits

  • Competitive Salary + Stock Options
  • Comprehensive and competitive medical, dental, and vision insurance (all LGBT friendly)
  • 401k with up to 4% employer match
  • One Medical membership: Doctors you can text, call or email 24/7 and receive access to expert insurance guidance
  • Wellness reimbursement program
  • Partial cell phone service reimbursement
  • Voluntary LegalShield for legal services and IDShield for identity theft protection
  • Unlimited vacation, personal time, and flexible work from home policies
  • Full support for remote work during COVID-19, including a $500 home office and separate WiFi stipend
  • Generous parental leave policies; maternity and parental leave for growing families
  • Budget for professional development opportunities, including courses and conference attendance
  • Snacks, drinks, and weekly catered lunches (when our offices reopen)
  • Company sponsored volunteering opportunities (when it is safe to do so)


US applicants must be currently authorized to work in the United States on a full-time basis.

  • Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey, North Carolina, Texas, Vermont, Virginia, Washington ***

If you are based in California, we encourage you to read this important information for California residents linked here. (

The annual cash compensation range for this position is below. Final compensation will be determined based on experience and skills and may vary from the range listed.

Pay Range

$120,000—$130,000 USD

Our Values

  • Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
  • Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers' most challenging problems and celebrate the wins together
  • Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
  • Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset - let’s do the right thing, even if it’s the harder thing
  • Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly.