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Senior Salesforce QA Engineer (Remote in USA)

Flock Safety




Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $380M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $3B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity

Flock Safety is seeking a motivated, detail-oriented and experienced hands-on Salesforce Quality Engineer to join our growing team. The ideal candidate will have a deep understanding of Salesforce technologies, extensive experience in quality assurance, and a strong background in managing QA processes within Salesforce development environments. This role will involve leading the QA efforts for engineering projects, collaborating with our administrators and developers, and ensuring the delivery of high-quality solutions.

  • Develop and implement comprehensive test plans, test cases, and test strategies for Salesforce engineering projects, encompassing both technical QA testing and business user acceptance testing (UAT).
  • Collaborate closely with developers, administrators, product and project managers, and stakeholders to understand project requirements, identify test scenarios, and define acceptance criteria.
  • Utilize Salesforce development tools and methodologies to streamline QA processes and ensure the timely delivery of high-quality solutions.
  • Conduct regression testing, performance testing, and integration testing to validate Salesforce configurations, customizations, and integrations.
  • Monitor and analyze QA metrics and KPIs to identify areas for improvement and implement enhancements to optimize QA processes and ensure continuous improvement.
  • Stay updated on Salesforce platform updates, best practices, and emerging technologies to drive innovation and maintain industry-leading QA standards.

The Skillset:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Extensive experience working with the Salesforce Platform, including Sales Cloud, Service Cloud, Community Cloud, CPQ, Apex, Flows, Validation rules and other declarative and programmatic automations.
  • Proven experience in QA management, including the development and execution of test plans, test cases, and test strategies for Salesforce projects.
  • Strong understanding of Salesforce development methodologies
  • Excellent communication and interpersonal skills, with the ability to effectively communicate with technical and non-technical stakeholders at all levels of the organization.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and drive resolution in a timely manner.
  • Experience with Salesforce DevOps processes and tools like Gearset and JIRA is highly desirable.
  • Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer) are a plus.